Privacy Policy
Introduction
XCITE Games ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile applications, website, and related services (collectively, the "Services").
Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our policies, please do not access or use our Services.
Information We Collect
Information You Provide to Us
-
Account Information: When you create an account, we may collect your name, email address, username, password, and profile information.
-
Transaction Information: If you make a purchase, we collect payment information, billing details, and purchase history.
-
User Content: Information you provide when you communicate with us, participate in competitions, surveys, or provide feedback.
-
Social Media Information: If you choose to connect your social media accounts, we may collect information from those accounts.
Information Automatically Collected
-
Device Information: We collect device-specific information such as your hardware model, operating system version, unique device identifiers, and mobile network information.
-
Usage Data: We collect information about how you use our Services, including game progress, achievements, in-game activities, and interaction with features.
-
Log Data: Our servers automatically record information including your IP address, browser type, referring/exit pages, and timestamps.
-
Analytics Data: We use analytics tools to collect data about how you interact with our Services.
How We Use Your Information
We use the information we collect to:
-
Provide, maintain, and improve our Services
-
Process transactions and send related information
-
Create and maintain your account
-
Send you technical notices, updates, security alerts, and support messages
-
Respond to your comments, questions, and provide customer service
-
Monitor and analyze usage patterns and trends
-
Personalize your experience, including providing customized content
-
Detect, prevent, and address technical issues or fraudulent activities
Sharing Your Information
We may share your information with:
-
Service Providers: Third-party companies and individuals that provide services on our behalf, such as payment processing, analytics, and customer service.
-
Business Partners: We may share information with business partners to provide you with certain services, promotions, or contests.
-
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
-
Business Transfers: If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.
-
With Your Consent: We may share your information for other purposes with your consent.
Children's Privacy
Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete such information as soon as possible.
For games intended for children, we comply with the Children's Online Privacy Protection Act (COPPA) and similar regulations worldwide, collecting only the minimum necessary information and obtaining verifiable parental consent when required.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, such as:
-
Access to the personal information we have about you
-
Correction of inaccurate or incomplete information
-
Deletion of your personal information
-
Restriction or objection to the processing of your information
-
Data portability
-
Withdrawal of consent
To exercise these rights, please contact us using the information provided at the end of this policy.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Third-Party Links and Services
Our Services may contain links to third-party websites, apps, or services that are not operated by us. We are not responsible for the privacy practices of these third parties, and we encourage you to review their privacy policies.
Updates to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Email: info@xcitegames.com